Group Communications

Session Length:  30-45 Minutes

Learning Objectives:

• Understand the differing dynamics of small and large groups
• Develop an understanding of basic public speaking skills
• Recognize various forms of message delivery
• Acquire insight into digital communications
• Create a SMART vision for communications in their unit, chapter, or lodge

Required Materials:

• Projector Screen
• Projector
• Laptop/Computer
• Handouts for Each Participant
• Large, Single Flipchart Sheet
• One (1) to Three (3) Markers

Outline of the Session:

• Basis of Communication
  • Every form of communication contains a message, sender, and receiver.
  • Noise and interference can interfere with communication.
• Addressing a Live Group
  • Preparation
    • Develop an outline or plan for your main points.
    • Understand who your audience is and what their characteristics are, e.g. age, position, gender, ethnicity, and language.
    • Determine your delivery method, e.g. lecture, demonstration, panel, role-playing, etc.
  • Small Group (2-15)
    • Generally, more relaxed in Scouting settings and are commonly seen in some patrol, lodge executive committee, and chapter settings.
    • Allows more interaction with each audience member.
    • Demonstrations, simulations, and other preparation-intensive delivery methods generally are more effective.
  • Large Group (30-100+)
    • Common in lodge activities, district camporees, and section conclaves.
    • Trainers are less likely to be able to interact with each audience member.
    • Lectures, panels, and “round-robins” become more practical.
  • Digital Communications
    • Basis of Digital Communications
      • Web, mobile, and electronic communication is common and critical.
      • Social media, e-mail, and other mass communication tools are the response to this.
    • E-mail
      • Staple in digital communications and offers a variety of options.
      • Every officer/adviser in the Order of the Arrow should have an e-mail account they actively use/check.
      • Style and how to address your recipient are all factors when sending an e-mail.
    • Mass Texts
      • Mass texts are an effective tool for both Arrowmen and their parents.
      • Push information into the hands of the receiver.
      • Easy to administrate, have users sign-up, and use once setup.
    • Social Media/Website
      • Every lodge should have some form of social media presence.
      • Constantly evolving and needs to be treated as such.

Trainer Preparation:

This LLD session expects the use of a digital presentation to show the wide array of communication tools available. It is permissible to use a flipchart; however, the best experience will occur when a trainer utilizes the accompanying PowerPoint presentation. This session is designed to provide a frame for both inexperienced and veteran trainers. Unless specified, this session is not designed to read verbatim. Trainers should analyze the skill level of their audiences and make the necessary changes to ensure a dynamic session. Also, the trainer should tape or display a large, single flipchart sheet near the front of the training area. Several markers should be nearby. The trainer should also distribute all handouts to each seat or table in the training area.